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9 Best Air.ai Competitors You Should Know

Comparisons

11 min

9 Best Air.ai Competitors You Should Know - Droxy AI

Consider you’re a small business owner juggling hundreds of tasks while trying to maintain your sanity and keep your customers happy. Out of nowhere, your phone starts blowing up with calls and messages. You know you can’t keep ignoring them, but you’re also aware that a lot of these inquiries are repetitive questions that could be easily answered without your involvement.

Fortunately, you have a handy and best AI answering service that can tackle these calls and messages for you. Yet, shortly after you get things up and running, you realize it’s not performing as well as you had hoped. Instead of helping your business, it’s making things more complicated. If this scenario sounds familiar, you’re in the right place. In this guide, we’ll assess some of the best alternatives to Air.ai and uncover reliable and feature-rich AI answering services that can help boost your business operations.

Droxy AI's solution, AI agent for your business, can help you quickly identify reliable, cost-effective, and feature-rich alternatives to Air.ai. Before you know it, you'll be running your new AI answering service and will forget you ever had a problem.

9 Best Air.ai Competitors You Should Know

1. Droxy AI

Droxy AI emerges as a formidable competitor to Air.ai in the AI-driven sales call arena by delivering a comprehensive, multi-channel platform designed to automate and enhance customer interactions. Trusted by over 30,000 businesses, Droxy AI positions itself as an all-in-one solution for customer-facing AI agents, capable of handling calls, messages, and web interactions with human-like responsiveness and efficiency.

Droxy AI excels in delivering instant responses, addressing the critical customer expectation of immediate engagement. Its AI agents are trained on specific business knowledge bases, ensuring accurate, consistent, and personalized communication that aligns with the brand’s identity. This capability reduces repetitive tasks and customer wait times, significantly improving lead conversion rates and call pick-up percentages compared to traditional human-only approaches.

The platform’s versatility spans various industries, including home services, e-commerce, healthcare, real estate, and legal services, where it automates appointment scheduling, provides instant service quotes, manages patient inquiries, and streamlines intake processes. Droxy AI’s ability to operate across multiple communication channels, including phone, website chat, messaging apps, and social media comments, allows businesses to centralize customer interactions on a single platform, thereby enhancing operational efficiency.

Key Features of Droxy AI Relevant to Sales Calls

AI Phone Agent for automated, 24/7 call handling
AI Website Agent trained on company knowledge for instant customer query responses.
AI Messaging and Commenting Agents for multi-channel engagement
Automated lead collection and qualification
Seamless human hand-off to live agents when needed
Intelligent product recommendations tailored to customer preferences
Customizable agent tone and style to match brand voice
Multilingual support in 95+ languages without extra setup
Real-time insights and analytics on customer interactions
Integration with various data sources (websites, PDFs, videos, Google Drive) and Zapier/API for custom workflows

Pricing

When billed annually (20% discount)

Basic (For Small Projects and Start-ups) — $16/month
Advanced (For Companies with High Volume Usage) — $80/month
Enterprise (For Power Users and Enterprises) — $240/month

When billed monthly

Basic (For Small Projects and Start-ups) — $20/month
Advanced (For Companies with High Volume Usage) — $100/month
Enterprise (For Power Users and Enterprises) — $300/month

Benefits to Users

Instant response to customer queries, reducing wait times from minutes or days to seconds
100% call pick-up rate, improving customer engagement
Increased lead conversion rates, typically doubling from 10% to 25%
Consistent, personalized, and human-like interactions that align with brand voice
Easy setup with no coding required, enabling businesses to deploy AI agents quickly and efficiently

2. Retell AI

Retell AI is a competitor to Air.ai, offering a robust platform tailored for businesses aiming to streamline and scale their call operations with advanced voice AI technology. Retell AI enables companies to create and deploy AI voice agents that handle complex sales call workflows, such as lead qualification, appointment setting, and outbound prospecting.

Key Features of Retell AI

Human-like conversational voice AI with natural pauses, intonation, and interruption handling
Pay-as-you-go pricing model with no subscription fees
Integration with any telephony system via SIP trunking, supporting existing phone numbers
Concurrent calling capability allowing multiple simultaneous conversations
Enterprise-grade compliance including HIPAA, SOC 2 Type 1 & 2, and GDPR

3. Bland AI

Bland AI is a competitor to Air AI, offering enterprises a robust platform to automate phone interactions with highly realistic conversational AI agents. Bland AI specializes in creating ultra-realistic AI phone agents that operate 24/7, speak any language, and can be tailored extensively to meet diverse business needs, including sales, scheduling, and customer support.

Key Features of Bland AI

Custom prompt writing to personalize AI conversations
Auto-scaling infrastructure to handle concurrent calls
Dynamic API integrations for seamless data exchange with CRM, ERP, and other tools
Strict guardrails to keep conversations on-brand and accurate
Conversational Pathways, a no-code workflow builder for designing sales call flows

4. VoiceGenie

VoiceGenie emerges as a notable competitor to Air AI in the realm of AI-powered sales calls and customer engagement. It offers a comprehensive voice AI platform designed to automate and enhance sales, support, and operational conversations with a human-like touch. VoiceGenie’s focus on personalized, dynamic interactions and multi-agent deployment makes it a strong alternative for businesses aiming to scale their outreach and improve customer experience.

Key Features of VoiceGenie

Multiple AI voice agents with customizable tones, goals, and scripts
Real-time data integration during calls for dynamic responses
Inbound call handling with voicemail detection and human agent transfer
Automated lead qualification, appointment booking, and follow-ups
Multilingual support with personalized, human-like conversational experiences

5. Goodcall

Goodcall is a competitor to Air AI in the AI-driven sales calls and customer service automation space. Originating from a strong foundation with roots linked to Google, Goodcall has refined its conversational AI technology to deliver fast, accurate, and highly customizable phone agents that cater to businesses of all sizes.

Key Features of Goodcall

Sub-second response times with highly natural, human-like voices
Customizable call flows with logic branching, lead capture, and scheduling
Seamless CRM, calendar, and business tool integrations (e.g., Zapier, Teams, Dynamics)
Conditional call forwarding and unique Goodcall numbers for brand consistency
Enterprise-grade security with HIPAA compliance and detailed call analytics

6. AI Rudder

AI Rudder is a competitor to Air AI in the field of AI-powered sales calls and customer engagement automation. With a strong presence across Southeast Asia, India, and beyond, AI Rudder combines advanced natural language understanding, speech recognition, and text-to-speech technologies to deliver highly human-like voice assistants that transform customer interactions.

Key Features of AI Rudder

Natural language voice AI assistants capable of near-human two-way conversations
Multi-language and regional accent support with automatic language switching
Automated lead qualification, telemarketing, payment reminders, and appointment confirmations
Quality assurance tools for call analysis and agent performance optimization
Integration of AI voice assistants with chatbot solutions for 24/7 customer engagement

7. OpenPhone

OpenPhone is a competitor to Air AI in the AI-enhanced business phone system market, particularly for startups and small to medium-sized teams. One of OpenPhone’s standout features is Sona, an AI agent that answers calls 24/7, ensuring no opportunity is missed even outside business hours or when team members are busy.

Key Features of OpenPhone

Sona AI agent answering calls 24/7 to capture every opportunity
AI-powered call summaries and intelligent next-step suggestions
Time-stamped call transcripts and AI-driven contact suggestions
Collaborative shared workspace for calls, texts, and contacts
Flexible call routing with customizable phone menus and integrations

8. Insighto AI

Insighto AI is a competitor to Air AI in the AI-powered sales calls and customer engagement landscape. It offers a comprehensive conversational AI platform that automates voice and chat interactions across multiple channels, including phone calls, SMS, WhatsApp, Messenger, and live chat. Insighto AI’s strength lies in its ability to deliver human-like, multilingual conversations that are context-aware and personalized.

Key Features of Insighto AI

Human-like AI phone calling with multilingual and accent recognition
24/7 availability with configurable call-back and human handover options
Deep CRM integrations (HubSpot, Salesforce, Zoho) for real-time data sync
No-code platform for easy customization of AI agents’ tone, workflows, and branding
Omnichannel conversational AI across voice, chat, SMS, WhatsApp, and social media

9. Synthflow

Synthflow is a competitor to Air AI in the AI-driven sales calls and customer support automation sector. It offers an enterprise-ready platform that enables businesses to create, deploy, and scale human-like AI voice agents capable of handling calls 24/7 with low latency and high accuracy.

Key Features of Synthflow

Rapid deployment with no-code flow designer and flexible APIs
Human-like multilingual voice agents with response latency
Custom workflows and actions, including booking, transfers, and SMS follow-ups
Enterprise-grade security and compliance (HIPAA, GDPR, SOC2)
Seamless integration with CRMs, telephony providers, and business tools

Features to Look for When Choosing Air.ai Competitors

1. Conversational AI Phone Agents with Natural Language Processing (NLP)

When looking for alternatives to Air.ai, focus on conversational AI phone agents powered by Natural Language Processing, or NLP. These AI systems should be able to understand and respond to human speech naturally, considering tone, inflection, and context. The best solutions can handle complex queries smoothly, avoiding robotic or scripted interactions. For instance, Droxy AI offers AI phone agents capable of engaging customers 24/7 through natural conversations, thereby improving response times and customer satisfaction across various industries, including healthcare and home services.

2. High-Quality, Realistic Voice AI

The AI’s voice quality has a dramatic impact on user experience. Choose platforms that provide natural, expressive voices that do not sound mechanical. Some advanced tools allow you to customize voices or even mimic your own. While Droxy AI emphasizes multilingual support and natural interaction, its voice AI ensures conversations feel authentic and engaging, which is crucial for customer retention.

3. Seamless Integration with External Systems

Integration with CRM platforms, chatbots, email, and messaging apps is crucial for workflow efficiency. This enables instant action on customer data, appointment scheduling, and lead management. Droxy AI supports integrations such as Gmail through Doxy.me and can automate lead collection and appointment scheduling, streamlining operations without manual intervention.

4. Extensive Customizability

The ability to tailor the AI agent’s voice, speech pace, scripts, and responses to reflect your brand’s tone and customer needs is a must. Advanced customization includes training the AI to perform specific actions during calls without coding. Droxy AI offers customizable AI agents that align communication with brand voice and automate complex workflows, enhancing personalization and operational control.

5. Multilingual Support

For businesses with diverse customer bases, multilingual AI agents that understand and speak multiple languages and accents improve accessibility and engagement. Droxy AI supports over 95 languages, making it a strong choice for global or multicultural markets.

6. Real-Time Analytics and Insights

Access to detailed data on customer interactions, AI performance, and key metrics enables the refinement of AI behavior and the improvement of service quality. Droxy AI provides real-time insights that empower businesses to monitor and optimize AI-driven customer engagement effectively.

7. Scalability to Match Business Growth

Choose AI solutions that can scale seamlessly as your customer base and interaction volume grow. Droxy AI is designed to handle millions of customers globally, supporting businesses from startups to enterprises without compromising performance.

8. Transparent Pricing and Cost-Effectiveness

Evaluate whether the pricing aligns with your budget and usage needs. Droxy AI offers tiered plans suitable for small projects to enterprise-level demands, with discounts for annual billing, providing flexibility and value.

9. Security and Compliance in AI Platforms

When selecting AI solutions, particularly those that involve customer interactions and handle sensitive data, security and regulatory compliance are crucial factors to consider. Ensuring that an AI platform adheres to stringent security protocols and complies with relevant laws protects your business from data breaches, legal penalties, and reputational damage.

10. Free Trial and Demo Availability

Before committing to any AI platform, it is crucial to have the opportunity to test its features through a free trial or demo. This hands-on experience enables you to assess how effectively the AI performs in real-world scenarios, including its conversational capabilities, ease of use, and integration capabilities. A reputable provider like Droxy AI encourages users to explore its features through demos, reflecting confidence in the effectiveness of its solution.

Transform your customer experience with Droxy, our AI platform that handles inquiries across your website, WhatsApp, phone, and Instagram channels, all while maintaining your unique brand voice. Say goodbye to missed opportunities as our agents work 24/7 to convert visitors into leads, answer questions, and provide exceptional support at a fraction of the cost of human staff. Deploy your custom AI agent in just five minutes and watch as it seamlessly engages with customers in any language, escalating conversations to your team only when necessary, while you maintain complete visibility and control over every interaction. Create an AI agent for your business within 5 minutes!

Create an AI Agent for Your Business within 5 Minutes

Droxy's AI platform can completely transform how your business handles customer inquiries. Our software deploys an AI agent on your website, social media pages, and messaging apps to provide 24/7 customer support. Instead of letting leads slip away while you focus on other tasks, let Droxy convert these visitors into customers with our intelligent technology.

Save Money With Our Affordable Customer Service AI

Droxy AI can also save you money. Our AI agents can handle the same volume of inquiries as dozens of human staff members, all at a fraction of the cost. Use Droxy to reduce the number of customer service employees on your team and lower your business’s operational costs.

Enjoy Easy Customization and Control

Easily customize your AI agent to match your brand’s voice and personality. Droxy enables you to create a personalized customer service bot that naturally engages with your customers. You can even track all interactions and adjust responses as needed to ensure your customers get the best experience possible.